Sunday, April 12, 2009

Complaints about BT Total advert upheld

A BT advert promoting a free home hub has fallen foul of adsl wireless broadband ASA as the cost of hub phone was not prominent enough.

If you've ever suffered the pain of high telephone bills, then VOIP is the cure, the service is often a fraction of the cost of normal landline telephone selangor and the clarity of the connection and communication is of a very high standard.

VOIP call plans are typically aligned with the cost of a local call, even for long distance or international calls.

VOIP has enabled business and personal users to hook up with other VOIP users, or even normal landline users, anywhere tmnet streamyx account in the world via computer and an internet connection, preferably and ADSL or cable due to the bandwidth requirements. Typically, a VOIP service re-routes the telephone call via software or a hardware unit, through the internet connection to the VOIP service provider, who then channels it outside to the normal telephone network.

VOIP comes in many shapes and forms. Software VOIP, typically Skype, utilises a software program installed on the user's hard drive, opened when needed and controlled via the keyboard or a mouse. Typically, broadband help are now handsets available, which can be plugged into the USB port of a computer to enable the user to converse through the handset rather than through the microphone and headphones typical to most PC setups. These VOIP services have call plans, which are usually pre-paid, and the user's credits decrease with the use of the email streamyx Usually calls to other users of the same VOIP service are made free of charge, to anywhere in the world.

VOIP is also available via a hardware unit and normally, the customer purchases a box type of unit, which plugs into an AC outlet and to the Ethernet port of the streamyx contract The customer pays a VOIP service provider a monthly fee which can include a monthly allocation of free calls. The telephone line from the customer's landline service is plugged into the box and allows the service provider access to the box to download upgrades or other remote access requirements.

A new development is a service, such as Skype, offered in a unit, which sits on a table and works independently of the PC. The unit is similar to a small hard drive with the VOIP software installed within. This eliminates the sometimes inconvenient task of turning on the PC and firing up the VOIP program just to make a call.

Power outages are a drawback to the VOIP service. If there is a power outage, then the PC is out of action and so, therefore, is the VOIP service. If there is a PC problem, which puts the PC out of action, so therefore is the VOIP service out of action. Another drawback can be the voice and communication clarity. Whilst most services have developed systems, which eliminate most of the interference, a period of heavy internet traffic will cause bandwidth problems and the clarity of the call will suffer. The call will seem as though it is being made on a cell streamyx toll free which is going out of range and will cut in and out. For an important business call, this is not a desired outcome.

The advantages of a VOIP service, both economically and the technology, far outweigh the disadvantages. The service is cheap, avoids the intrusion of copper cabling through your yard or from a power pole to your house and makes use of the internet to connect anywhere in the world for a fraction of the costs of the traditional telephone service. People spend a great deal of time at their PCs in this age and the convenience of the VOIP applications a mouse click away certainly makes it an attractive service.

Michael Russell Your Independent guide to VoIP

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